Reference

Open Your Privacy Policy Before Joining

Your account privacy is written into the account creation, wallet, and lobby flow: we collect only the records needed to create your account, secure access, process DANA, OVO…

Account data scopeCookie controlsDANA OVO GoPay QRIS records
bandarkiu Open Your Privacy Policy Before Joining
CONTACT ROUTES

Check Privacy Contact Paths

Privacy requests need a clear path, not a public comment thread. Our team is available every day from 09:00 to 23:00 WIB through live chat after login, email at [email protected], and the account security menu. Include your registered phone number, wallet method, and the date of the record you want us to check so we can match the request without asking for data we do not need.

Team online

Live chat 09:00-23:00 WIB

Open Help after login and choose Privacy Request. We ask for your account ID and one recent activity date, then route the case to staff who can check account records.

Email privacy desk

Send privacy questions to [email protected] from your registered email. For data access or correction requests, include your username, phone number ending, and the item you want checked.

Account security path

Use Account > Security > Active Sessions to see recent device access. If a device looks unfamiliar, contact us through chat so we can help secure the account record.

DATA CONTROLS

Browse Our Data Handling Controls

We keep privacy work tied to real account actions. When you open Auto Roulette, Starburst, Aviator, or Fish Hunter, we may receive session timing, device type, and account…

Account creation data

During account creation we record your username, contact details, password hash, and acceptance timestamp.

Wallet record handling

DANA, OVO, GoPay, and QRIS activity creates reference numbers, timestamps, and status logs.

Cookie and device choices

Cookies help remember language choice, session state, and basic fraud signals.

Login security logs

We record IP range, device type, and session time when you sign in.

Retention and removal

We keep records while they are needed for account service, payment checks, dispute handling, or legal duties.

Correction requests

If your phone number, email, or profile detail is wrong, ask us through chat or [email protected].

Discover Privacy Answers Before Account Access

These answers focus on how our Privacy Policy affects your account, device, wallet, and support records. If your question involves a specific transaction, login, or correction request, contact us with the date and method used. We will ask only for details needed to identify the record and handle the request in a secure account channel.

We collect account details such as username, contact data, password hash, registration time, and device signals. These records help us create your account, secure login, and respond when you ask about privacy.

We store transaction references, timestamps, status logs, and account matching details. We do not need your full wallet credentials to process privacy requests or reconcile wallet records linked to your account.

Yes. Contact live chat from 09:00 to 23:00 WIB or email [email protected]. We may verify your registered phone or email before sharing account records with you.

Cookies help keep your session active, remember language choice, and support security checks. You can clear cookies in your browser settings, but you may need to log in again afterward.

We keep records while needed for account service, payment checks, disputes, security, or legal duties. When a record is no longer needed, we remove, mask, or aggregate it where practical.

Yes. Send the correction request through live chat or [email protected] and identify the wrong detail. We may ask for account ownership checks before changing email, phone, or profile data.

Access and eligibility depend on local law and are available only where local law permits. This Privacy Policy explains data handling, but it does not change local rules that apply to your access.